Legal Documents

Gametop's Terms & Conditions — Complete & Transparent

Please read these Terms & Conditions carefully before using Gametop. This page covers everything from accounts and betting to payments, bonuses, and responsible gaming.

Last Updated: January 2026
On This Page
Account Registration & Eligibility
Betting Rules
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Account Cancellation & Suspension Policy
Responsible Gaming Policy

Our Core Principles at a Glance

Gametop's terms are simple, transparent, and user-friendly

One Person, One Account
Each user may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be suspended and any balance may be forfeited.
Fair Payouts Guaranteed
Winnings are credited to your account automatically once the bet result is confirmed. Withdrawals are typically processed within 1–3 hours, with no hidden fees.
Data Protection
Your personal and financial information is fully protected. We never sell or share your data with third parties. Learn more Privacy Policyis available.
Transparent Bonus Terms
The wagering requirements and validity period for each bonus offer are clearly stated upfront. No hidden conditions — meet the requirements and you can withdraw your bonus winnings.
Strict Enforcement of Age Restrictions
You must be at least 18 years old to open an account on Gametop. Accounts belonging to minors will be closed at any time without prior verification.
Bet Cancellation Policy
If a match is cancelled or postponed, the bet amount will be refunded. If a loss occurs due to a technical error, Gametop takes responsibility and provides compensation.

Important: By registering or using Gametop's services, you confirm that you have read and agreed to these Terms & Conditions. Please read them in full.

Article 01
General Terms & Introduction

Gametop is an online betting platform operated under the gametop.im domain. These Terms & Conditions constitute a legally binding agreement between Gametop and its users. By using the platform, you agree to be bound by these terms.

These terms are published in Bengali. In the event of any dispute, the Bengali version shall be considered the definitive text. Gametop reserves the right to modify these terms at any time without prior notice; however, users will be informed of significant changes via email or in-app notification.

If you have any difficulty reading these terms, please reach out to our support team — support@gametop.im

Article 02
Account Registration & Eligibility

To open an account on Gametop, you must meet the following requirements:

  • You must be 18 years of age or older. Accounts belonging to minors will be closed without prior verification.
  • Each person may open only one account. Multiple accounts are strictly prohibited.
  • You must provide accurate and complete information at registration. Submitting false information is a punishable offence.
  • A copy of your national ID or passport may be required for account verification (KYC).
  • Keeping your account password secure is entirely your responsibility.

Withdrawals may be restricted until verification is complete. Gametop reserves the right to approve or reject any request.

Verification Process Required Documents Time Limit
Identity Verification National ID / Passport Within 24 Hours
Address Verification Utility Bill / Bank Statement Within 48 hours
Payment Verification Mobile Banking Screenshot Within 12 Hours
Section 03
Betting Rules

Please make sure you understand the rules below before placing any bets on Gametop. These rules apply to all bet types — pre-match, live betting, and parlays.

  • Once a bet is confirmed, it cannot be cancelled — though the cash out feature may be available in certain cases.
  • The minimum bet amount is ৳20. The maximum bet amount varies based on the user's level and market.
  • Odds are subject to change at any time. The odds at the moment a bet is confirmed are final.
  • If a match is cancelled before it begins, the stake for that bet will be refunded.
  • If a match is abandoned after it has started, the result stands provided at least 50% of the match was played.
  • If a selection in a parlay bet is voided, it will be removed and the payout recalculated using the remaining odds.
  • Gametop reserves the right to void bets placed at obviously incorrect odds (Obvious Error).

Placing bets using match-fixing arrangements or any form of insider information is strictly prohibited and subject to penalty.

During live betting, odds may change due to network delays. The decision to accept or reject a bet in such cases is entirely at Gametop's discretion. Learn more Betting Available on the page.

Section 04
Deposit & Withdrawal Policy

The following policies apply to all deposits and withdrawals on Gametop:

  • Minimum deposit is ৳200. Instant deposits are available via bKash, Nagad, and Rocket.
  • Minimum withdrawal is ৳500. Withdrawals are typically processed within 1–3 hours.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawals will be restricted until KYC verification is completed.
  • Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳200 ৳500 1–2 Hours
Cash ৳200 ৳500 1–2 Hours
Rocket ৳200 ৳500 2–3 hours
Bank Transfer ৳1,000 ৳1,000 1–2 Business Days

For details on financial transactions Financial Transactions Visit the page.

Article 05
Bonus & Promotion Terms

Gametop regularly offers bonuses and promotional deals. The following terms apply to the eligibility and use of these bonuses:

  • Each bonus offer has its own wagering requirements and validity period — see the offer details for full information.
  • The welcome bonus is available on your first deposit only and can be claimed once per person.
  • Bonus balance cannot be withdrawn directly — the specified wagering requirements must be met first.
  • Any attempt to abuse bonuses or exploit loopholes will result in bonus cancellation and account suspension.
  • Gametop reserves the right to modify or cancel any bonus offer at any time.
  • Some bonuses are only valid on specific sports or markets — refer to the offer description for details.

For full bonus details, visit Bonus Visit the page for information on voucher codes Voucher Available on the page.

Section 06
Prohibited Activities

The following activities are strictly prohibited on Gametop. Any one of these violations will result in permanent account closure and balance forfeiture:

  • Operating multiple accounts under the same identity
  • Depositing or withdrawing using another person's account or payment method
  • Placing bets using match-fixing arrangements or insider information
  • Bonus system abuse or platform manipulation
  • Money Laundering or Fraudulent Transactions
  • Hacking, Scripting, or Use of Automated Software
  • Threatening or harassing other users

Gametop reserves the right to take legal action if any of the above prohibited activities are proven.

Section 07
Account Cancellation & Suspension Policy

Gametop may suspend or permanently close an account under the following circumstances:

  • In the event of a terms violation, your account will be closed without prior notice.
  • Providing false information during verification will result in account suspension.
  • Users may also request to close their account at any time.
  • Submitting a self-exclusion request will lock your account for a specified period.

If an account is closed with a remaining balance and no rule violations have occurred, that balance may be withdrawn. However, in cases of rule violations, Gametop reserves the right to forfeit the balance.

Section 08
Liability & Dispute Resolution

Gametop will not be held liable under the following circumstances:

  • A bet is missed due to an internet connection failure.
  • The user shared their password with someone else, resulting in a loss.
  • A delay or failure occurs within a third-party payment system.
  • Temporary service interruptions due to technical issues.

If a dispute arises, please contact our support team first — support@gametop.im. Our support team will work to resolve your issue within 48 hours. If unresolved, the dispute will be referred to an independent mediator.

Article 09
Responsible Gaming Policy

Gametop places the highest priority on responsible betting. We believe betting is a form of entertainment, not a livelihood. That's why we offer the following features:

  • Deposit Limit — Set a cap on your daily, weekly, or monthly deposits.
  • Loss Limit — Set a cap on how much you can lose within a given time period.
  • Session Limit — Set a maximum duration for continuous betting sessions.
  • Cooling-Off Period — a temporary break ranging from 24 hours to 30 days.
  • Self-Exclusion — Option to close your account for anywhere from 6 months to permanently.

If you're experiencing betting issues, contact our support team or Responsible Gaming Visit the page.

Section 10
Changes to Terms & Contact

Gametop reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes via their registered email or platform notifications.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. The date of the latest update is displayed at the top of this page.

Contact: support@gametop.im — Support is available Monday through Sunday, 24 hours a day.

Got the rules? Start playing now

Register on Gametop, claim a bonus on your first deposit, and enjoy safe, exciting betting.

Transparent Terms
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